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	<title>Josh Mock &#187; Kayak</title>
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		<title>Lessons learned about air travel</title>
		<link>http://joshmock.com/2009/lessons-learned-about-air-travel/</link>
		<comments>http://joshmock.com/2009/lessons-learned-about-air-travel/#comments</comments>
		<pubDate>Fri, 16 Oct 2009 23:11:22 +0000</pubDate>
		<dc:creator>Josh Mock</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Delta]]></category>
		<category><![CDATA[Kayak]]></category>
		<category><![CDATA[Southwest]]></category>
		<category><![CDATA[US Airways]]></category>

		<guid isPermaLink="false">http://joshmock.com/?p=874</guid>
		<description><![CDATA[I learned some fun things this week, thanks to getting stuck in Omaha overnight when missing a connection due to a delay. And because it was a layover where I was switching from Delta to US Airways, neither took responsibility and I had to pay for a hotel and one-way ticket the rest of the [...]]]></description>
			<content:encoded><![CDATA[<p>I learned some fun things this week, thanks to getting stuck in Omaha overnight when missing a connection due to a delay. And because it was a layover where I was switching from Delta to US Airways, neither took responsibility and I had to pay for a hotel and one-way ticket the rest of the way home.  Trust me, both will be getting a warm, loving letter with attached receipts very soon.</p>
<p>Here are some ways to avoid what happened to me:</p>
<ol>
<li><strong>Don&#8217;t fly Delta.</strong> They will treat you like crap, especially if you have to talk on the phone with someone. The girl I spent most of my time talking to would either <em>stop speaking</em> or blame US Airways.</li>
<li><strong>Don&#8217;t book flights that cross airlines unless they are directly affiliated.</strong> Making a connection from United Express to United Airlines is fine, cause it&#8217;s all run by one company. Making a connection from Delta to US Airways or United Express to Northwest&#8230; your risk of getting screwed just tripled.</li>
<li><strong>Don&#8217;t trust the guy saying to &#8220;deal with it at your next connection&#8221; when you think you&#8217;ll miss your flight.</strong> When I saw a delay would cause me to miss my connection, I asked Delta if there was another route I could take. The guy denied me entry to the rebooking line with that reasoning.</li>
<li><strong>Don&#8217;t pick flights with lots of odd layovers, even if it saves you $200.</strong> Omaha is not an airport with options.</li>
<li><strong>Plan ahead.</strong> I am partially to blame for trying to buy a ticket just a couple weeks before my trip.</li>
<li><strong>If you can&#8217;t plan ahead, avoid <a href="http://www.kayak.com">Kayak</a>.</strong> They put me on the odd flight path through Omaha and across multiple airlines. This makes it very easy for airlines to pass the blame when something goes wrong.</li>
<li><strong>Fly Southwest.</strong> Yes, that means from now on I&#8217;m driving to LAX to fly around the country, unless it&#8217;s an extremely simple flight, which doesn&#8217;t happen often when you fly out of San Luis Obispo.</li>
</ol>
<p>I do feel like I am partially to blame, but at the same time, I booked this through an online travel planning site.  My money should be a guarantee that I will get home, no matter what. If there is no guarantee, the warnings need to be <em>very clear</em> and the ticket price should reflect that.</p>
<p>If my writing skills produce something semi-entertaining when writing letters to Delta, et al, I will post said letters here.</p>
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